On the Provision of Services
This Agreement is an adhesion contract, public, in accordance with articles 633, 634, 641 of the Civil Code of Ukraine; its terms are exclusively determined by the Performer and are the same for all Customers.
Definitions with the Terms
1.1. Public offer (hereinafter referred to as the “Offer,” “Agreement”) – a public proposal addressed to an unlimited number of persons to conclude an Agreement on the terms contained in this Offer.
1.2. Acceptance – full, unconditional, and unreserved acceptance by the Customer of the terms as they are set forth in the text of this Offer.
1.3. Customer – an individual or legal entity that has accepted this Offer and paid the cost of the Performer’s services.
1.4. Personal data – data about a person obtained by the Performer in connection with the provision of services under this Agreement;
1.5. Software – a set of programs for information processing systems and software documents necessary for the operation of these programs;
1.6. Proxies from Glweb Studio – a type of service for providing access to a list of proxy servers.
1.7. Service – providing the Customer with access to specialized software that enables the execution of indirect requests to other network resources by accessing dynamic IP addresses of mobile operators on the terms determined by this Agreement.
1.8. System violation – a violation of the terms of this Agreement more than once.
Subject of the Agreement
2.1. The Performer, in accordance with the terms of this Agreement, undertakes to provide the Customer with services in accordance with the terms of this Agreement, and the Customer undertakes to accept and pay for such services.
2.2. The Parties have agreed that the detailed conditions of the Service under this Offer are specified in the Tariff Plan, which is posted on the Performer’s Website and is an integral part of the Agreement.
Terms and Conditions of Service Provision
3.1. The Customer independently selects the Service on the Performer’s website in accordance with the Tariff Plan of the chosen service and makes payment.
3.2. The Customer’s acceptance of this Offer is their registration on the Performer’s website and payment of the cost of the selected service in accordance with the selected tariff plan. Acceptance means the full and unconditional acceptance by the Customer of the terms of this Offer and is equated to the Customer’s handwritten signature under the Agreement.
3.3. The Performer provides the Customer with services in accordance with the selected and paid tariff plan for the duration of its validity.
3.4. From the moment of the Customer’s acceptance of this Agreement, unilateral refusal by the Customer is not allowed.
Rights and Responsibilities of the Performer
4.1. The Performer has the right to:
4.1.1. Receive compensation for the services provided in the manner and within the timeframes specified by this Agreement.
4.1.2. Receive from the Customer the information necessary for the provision of Services under this Agreement.
4.1.3. Change the cost of tariffs and/or tariff plans unilaterally, provided that the Customer is informed in advance by publishing the relevant information on the Performer’s website.
4.1.4. Suspend, block, or prohibit the provision of services in the event that the operation of such software may or does lead to emergency situations, security breaches, or violations of the conditions of service;
4.1.5. Suspend the provision of services in whole or in part if the load created by the computational capacity provided, as well as inbound or outbound internet traffic, creates unacceptable conditions for the operation of the Performer’s technical means or affects the quality, including the security, of services to other customers of the Performer;
4.1.6. Suspend the provision of services for the duration of this Agreement for the purpose of planned technical maintenance of communication facilities and other equipment used by the Performer;
4.1.7. Terminate the provision of services during the term of this Agreement if the Customer systematically violates the terms of the Agreement.
4.2. The Performer is obliged to:
4.2.1. Provide services to Clients in the manner and within the timeframes specified in this offer;
4.2.2. Collect, process, and store the Customer’s personal data in accordance with the provisions of the current legislation of Ukraine.
4.2.3. Provide the Customer with any information regarding the services provided under this Agreement.
4.2.4. Inform the Customer about the rules and requirements for the organization of the provision of Services, the requirements for their quality and content, the rights and obligations of the Customer when receiving services by posting relevant information on the Performer’s website.
4.3. The Customer is obliged to:
4.3.1. Pay for the cost of the services provided in accordance with the terms of this Agreement;
4.3.2. Use the provided services in good faith.
4.3.3. Provide accurate, complete, and truthful information about themselves while registering on the Performer’s website. If the information in the application is found to be inaccurate, the Performer is not responsible for the inability to establish contact with the Customer and provide services under this Agreement.
4.3.4. Not to use the provided services for the purpose of:
4.3.4.1. Publishing or transmitting any information that contradicts the legislation of Ukraine and/or the norms of international law, contains information that promotes hatred, discrimination based on race, ethnicity, gender, religion, social status.
4.3.4.2. Disseminating email spam and other forms of spam.
4.3.4.3. Obstructing other Customers who use the Service and receive information during its use. Insulting the honor, dignity, and business reputation of the Performer, other Customers, including but not limited to, by posting information on the Internet, printed publications, mailings, or any other public method, using audio or video equipment to copy Service materials or without it.
4.3.4.4. Committing fraudulent actions.
4.3.4.5. Creating phishing sites.
4.3.4.6. Distributing software that may illegally affect the Performer’s software and third parties;
4.3.4.7. Distributing materials without the consent of persons who have registered property rights to such materials.
4.3.5. The Customer is fully responsible for the actions specified in paragraphs 4.3.4.1. – 4.3.4.7. of this Agreement, including the compensation for damages caused to the Performer and third parties as a result of the Customer’s unlawful actions.
4.3.6. In case of systematic violation of this Agreement by the Customer, the Performer has the right to terminate the provision of services without the possibility of their resumption and refund of the funds paid.
4.4. The Customer has the right to:
4.4.1. Receive services in the manner and under the conditions specified in this Agreement;
4.4.2. Obtain from the Performer all the necessary information for obtaining the Service. Contact Performers with questions related to the provision of Services.
4.4.3. At any time, familiarize themselves with the conditions of the tariff plan of the Service on the Performer’s website.
Cost of Services. Payment Procedure
5.1. The total cost of services provided by the Customer under this Agreement is composed of the total amount paid by the Customer for the Services.
5.2. The cost of a specific Service is determined by the Performer in accordance with the tariff plan selected by the Customer, which is posted on the Performer’s website or is personally communicated to the Customer by the Performer’s manager.
5.3. The cost of services provided by this Agreement is paid by the Customer on the terms of 100% prepayment by purchasing the respective Service according to the chosen tariff plan on the Customer’s website.
5.4. Services are considered paid from the moment the funds are credited to one of the Performer’s accounts.
5.5. In case of premature termination of the Agreement at the initiative of the Customer, the Performer does not refund the funds paid by the Customer.
5.6. Excessively paid funds by the Customer are not refundable by the Performer.
Waiver of Warranties
6.1. Under any circumstances, the Performer shall not be liable for:
6.1.1. The quality and uninterrupted operation, availability of individual segments of the Internet network, access and support of which are provided by third parties.
6.1.2. Direct or indirect loss (including lost profits) incurred by the Customer in connection with the use or non-use of the Services.
6.1.3. Information posted by the Customer, the functionality of software installed without the participation and consent of the Performer.
6.1.4. Unauthorized access by third parties to the Customer’s confidential information, including login data, due to the fault of the Customer, as well as the consequences of such access.6.1.5. Any damage suffered by the Customer as a result of disclosing their own login data.
6.1.6. The accuracy of the personal data provided by the Customer.
6.1.7. The functionality of third-party software.
6.1.8. Any arbitrary failures in power grids supplying the hardware necessary for the software to operate and internet connectivity.
6.1.9. The Performer is not liable if the Customer’s actions cause financial, moral, or physical harm to third parties.
6.2. The Performer disclaims any liability associated with the Customer’s access to the services and related materials, as well as their use. The Customer agrees that they access the services and related materials and use them at their own risk, and subsequently assumes full responsibility for their actions.
Force Majeure
7.1. The Parties shall be released from liability for non-performance and/or improper performance of obligations under this Agreement in the event of force majeure circumstances beyond the control of the Parties, such as the adoption of regulatory legal acts by state authorities that substantially hinder the performance of the Agreement, earthquakes, floods, fires, typhoons, hurricanes, military actions, mass diseases (epidemics, epizootics), transportation restrictions, the prohibition of trade operations with specific countries due to the application of international sanctions, the destruction of hardware and/or software through which the Performer provides services, as well as in the event of other similar circumstances beyond the control of the Parties (hereinafter referred to as “Force Majeure circumstances”).
7.2. The Party affected by force majeure circumstances must notify the other Party within five days from the onset of such circumstances.
7.3. In cases of the occurrence of force majeure circumstances, the term for the performance of obligations by the Parties under this Agreement shall be extended for the period during which such force majeure circumstances and/or their consequences exist.
7.4. The Party referring to the actions of force majeure circumstances must provide a document issued by a competent state authority or the relevant chamber of commerce or its branch to confirm such influence.
7.5. In the event of the duration of Force Majeure circumstances exceeding 3 (three) months, each Party has the right to initiate the termination of the Agreement.
Customer Support
8.1. The Performer’s customer support service operates from 10:00 to 21:00 Kyiv time.
8.2. User requests are accepted through:
8.2.1. Telegram account https://t.me/mobilproxies
8.2.2. Email support@glweb.studio
8.2.3. Phone +380 96 032-6000
8.3. Customer requests are processed in the order of their receipt but no later than 24 hours from the moment of receipt.
Contract Term and Amendment Procedure
9.1. The contract comes into force upon the Visitor’s acceptance of this Agreement and remains in effect until terminated by one of the Parties or revoked by the Performer.
9.2. The Performer reserves the right to amend this contract at any time and in any way without prior notice and/or agreement with Visitors and Users. Changes take effect from the date of modification at the bottom of the page.
9.3. This Agreement may be terminated by mutual consent of the Parties or unilaterally at the initiative of the Performer in case of systematic violations of the terms of the Agreement by the Customer.
9.4. Changes to this Agreement are made by publishing a new Agreement on the Performer’s website without prior notice to the Customer. The responsibility for tracking changes to the Agreement lies with the Customer.
Final Provisions
10.1. The Parties have no right to transfer their rights and obligations arising from this Agreement to any third party.
10.2. In all cases not provided for by this offer, the Parties shall be guided by the current legislation of Ukraine.
10.3. All previous negotiations, correspondence, preliminary agreements, and memoranda of intent regarding matters related to this Agreement in any way lose their legal force.
10.4. All terms used in this contract are interpreted in accordance with the legislation of Ukraine and business customs.
Information about the Performer
11.1. Individual Entrepreneur Liashenko Vladyslav Mykolaiovych, phone +38 (099) 552-6000, e-mail: support@glweb.studio.
Registered address: Poltava region, Piryatyn, str. Poltavska 8
Taxpayer identification number: 2863711879